The Family Services and Customer Resource Call Center teams assist parents/families with Child Care Resource & Referral and Eligibility & Enrollment. We provide information and resources by phone at 561-514-3300 and/or in person, by appointment only, at one of our three conveniently located Family Services offices throughout Palm Beach County. We also have Roving Staff at community partners' locations on a regular basis. Click here to see the Roving Schedule of LocationsYou may also write to us using the online Contact Us form and we will return your inquiry.


Child Care Resource & Referral (CCR&R)

Call Center Hours:
Mon - Thu: 8:00AM - 5:30PM
Fri: 8:00AM - 12:00PM



West Palm Beach
(Prospect Place)

3111 South Dixie Highway, Suite 142
West Palm Beach, Florida 33405

Office Hours:
Mon - Thu: 8:00AM - 5:30PM







Riviera Beach
(Port Center)

2051 Martin Luther King Junior Boulevard, Suite 300
Riviera Beach, Florida 33404

Office Hours:
Mon - Thu: 8:00AM - 5:30PM






Belle Glade

401 Southeast 2nd Street
Belle Glade, Florida 33430

Office Hours:
Mon - Thu: 8:00AM - 5:30PM








Child Care Providers/Administrative:


Whether you are an experienced Family Child Care Home (FCCH) provider or a Private/Faith-Based Child Care Center, caring for children is a task filled with demands, health and safety requirements, activities and ongoing communication.


If you need assistance, we are here for you. Please feel free to reach out to us at (561) 214-8000 for all your provider and/or administrative questions, comments, concerns, etc.


You may also write to us using the online Contact Us form and we will return your inquiry.









Administrative /
Child Care Providers:

2300 High Ridge Road, Suite 115
Boynton Beach, Florida 33426

Office Hours:
Mon - Fri: 8:30AM - 5:00PM








Contact Us

Parents: (561) 514-3300

Providers/Administrative: (561) 214-8000
Send us an email

Accessibility Statement

Special Notice: If you require Americans with Disabilities Act accommodations to participate in any ELCPBC event or activity, please notify Christie Young, Single Point of Contact, by phone at 561-214-7424 or by email at christie.young@elcpalmbeach.org within at least seven (7) days of the event.  Accommodations will be provided at no extra charge.